http://hitachi-id.com/
RSA SecurID Self-Service Token Support with Hitachi ID Password Manager
Content:
• A user has forgotten the PIN for his RSA SecurID token.
• Using self-service, he can choose a new PIN.
Key concepts:
• Token PIN reset is more commonly accessed via telephone, since tokens are often used to establish a VPN connection.
• Other self-service options include issuing emergency access codes and disabling the token (e.g., if it was lost).
To view more screen recordings visit: http://hitachi-id.com/password-manager/overview/screen-recordings.html
