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Gary Myszkowski, Ph.D. A Wiznami Lunch & Learn. How to lead employees through difficult and uncertain times. Today's Focus: Leading employees surrounded by the threat of the worst recession since the great depression. Wiznami Lunch & Learn Learning Objectives: Introduction to the Six Leadership Roles that Will Improve Employee Coping
and Contributions.
The Headlines Employees See:
"Bank of America to Lay Off 40,000" " "BAE Systems Cuts Nearly 3,000 Jobs" "Goldman Sachs cuts between 1,700 to 3,000 people" " Layoffs surged in September 2011" "Goldman Sachs cuts of between 1,700 to 3,000 people" "Whirlpool to eliminate 5,000 jobs and close an Arkansas assembly plant" "Canada shed a net 54,000 jobs in October, 2011" "Citigroup may cut 3,000 or more jobs to cut costs" "New normal": "Morgan Stanley to cut 1,600 jobs, by the first quarter of 2012" "ADM plans to cut 1,000 jobs" "Novartis to Cut 1,960 Jobs" "Northern Trust Corp. cuts about 700 jobs worldwide" "Kraft Foods to eliminate 1,600 positions in North America in 2012" "Takeda Pharmaceutical to lay off 2,800" "Abbott Laboratories cutting 700 from workforce" "Chicago-area unemployment leaps to 9.3%" "Tellabs cutting about 530 jobs" "The parent of American Airlines to cut 13,000 jobs, terminate employee pension plans" "Jewel-Osco parent to cut 800 jobs, 20 in Itasca" "PepsiCo chopping 8,700 jobs globally" "Sears laying off 100 at Hoffman Estates HQ" "USPS closings plan to eliminate up to 35,000 jobs" "Activision Blizzard Lays Off 600 Workers" 53 Percent "Disapprove of President Obama's Handling of the Economy" 30% of "small businesses reported laying off employees" in the last year "Sony to Eliminate 10,000 Jobs" "Slowing Growth Stirs Recovery Fears" "Job Growth Slowed in April 2012" "H-P to Slash Work Force" by up to 30,000 "General Mills to eliminate about 850 jobs" "Workplace stress hits three-year high: Employees are not taking vacations, and they are not taking lunch... they are scared of losing their jobs..." "HR Magazine April 2012"
When employees feel their job security and livelihoods threatened by external circumstances that they perceive to be largely outside of their control, they often react in predictable ways. We describe the undesirable employee reactions as the Five Factors we as leaders must address. These factors are employee reactions resulting in:
1. A refocus on more basic security needs
2. A loss of a sense of personal effectiveness
3. A growing perception that the implied employment contract with management has been broken
4. Becoming less focused on quality and productivity; and
5. Becoming disillusioned with the business leadership.
These reactions put both the employees and the business at even greater risk during difficult or uncertain times. It doesn't have to be this way.
This Wiznami training program describes six leadership roles that you can dial up that provide the best opportunity to reduce employee distraction and anxiety, increase employee coping, and minimize the negative impact of the 5 Factors on the business.
These leadership roles are:
1. Consciously acting as a role model of effective coping
2. Taking specific actions to serve as an anchor of reality
3. Being available as a counselor with empathy
4. Coaching and engaging employees to continue to perform and contribute
5. Managing by setting short term achievable goals and
6. Communicating more often and more effectively by sharing a repeatable story
These recommendations come from both previous research as well as a wealth of consulting experience with businesses experiencing significant disruptions or uncertainty.
Can we customize a lunch & learn for you?
Please contact us to discuss what might be the best design of a lunch & learn for your team.
To make the model real and alive we could:
conduct a pre-meeting or in-meeting anonymous survey assessment of employ reactions using the "five factors."
conduct a pre-meeting or in-meeting anonymous survey assessment of a leaders' ability to perform the "six roles."
A safer and more traditional introduction would be to select one of the six roles for a deep dive into behavioral examples.
Please do not hesitate to contact me, Doctor G at the email address or telephone number on your screen.
Until, I'm Doctor G, speak to me.
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