http://gotomanage.com/ - Managing IT and providing tech support is challenging when you've got all the resources in one place. Spread resources to remote locations and the challenges are magnified. If the client computers, servers, and desktops you support are not nearby, pushing out a patch or providing assistance might require more than a phone call. Troubleshooting can take quite a long time, especially if the problem doesn't have a quick and easy solution.
Enter GoToManage from Citrix. GoToManage allows you to provide cross-platform support from your desktop or iPad. All your client needs to do is click on a link and accept a permissions request for you to have the ability to control their computer, remotely. You can walk them through the solution in a way that they can see, and even provide support while everyone is out of the office through unattended support options available through GoToManage.
You can try GoToManage free for 45 days by entering the code: PIRILLO45
Are you having an issue that you are having trouble solving yourself? Leave a comment below and let us know what's happening.
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