RELIABLE!!! Cbeyond appears to be reliable, but particularly seems to have better control of wholesale delivery to job site than others for T1. Keeping the control of communications customer accessible is a real plus.
CUSTOMER SERVICE IS CRITICAL!!! We chose Cbeyond because we were having trouble with uptime on our telephone service and the quality wasn't what we were looking for. So we did a survey and found Cbeyond to be the best we could find. Customer service is critical to this company. We've been built on good customer service and we're known for that. Therefore, having good telephone service is vital to our operations.
RESPONSEL VERY QUICK AND VERY KIND * quality : most concerns factor before switching. very satisfied now, especially voice and internet. * cost : very cheap for quality and service * response : very quick and very kind