My comments on the recent blog post by PeoplesPops, one of Chase Bank's SME customers.
It is a good example of the power of social media: it gives a voice to your influencers (detractors and advocates). It also demonstrates the importance of monitoring online conversations and building a presence on the most popular social media sites such as twitter or facebook.
I invite you to connect on twitter http://twitter.com/Visible_Banking, linkedin http://linkedin.com/in/christophelanglois, and find out more about social media in banking / financial services / insurance on http://Visible-Banking.com where I am tracking well over 2,000 initiatives from FIs in 60+ countries on twitter, facebook, blogs and youtube.
I would be delighted to help you and your colleagues tp better UNDERSTAND & LEVERAGE social media in our heavily regulated industry.
