Quicken Loans Clients Ed and Sarah, discuss in this video testimonial how Quicken Loans helped them refinance their mortgage. Ed and Sarah found Quicken Loans online and were able to complete the total process, from start to finish, at home. Dana Staniec their Mortgage Banker made their entire process very easy and answered any questions they had by the next day. They would use Quicken Loans again if they had the choice and recommend them to anyone looking to get a mortgage or refinance.