I should have moved you to this account. I should have adjusted your schedule for you because of this or that. And I truly apologize. And then they'll go, Richard, it's cool. Don't worry about it. I go. Well, it's not like I thought about it every day, but now that I see you, I want to make sure that I do the right thing. And I know you were thinking too, because we spoke about it five years ago, but let's make it right. And I'll make, and I'll do it in front of their friends or if their mom's there, and I will let the mom know amazing they were. And what does that do? Well, they're not going to come back and work for me again. That time has passed. But it takes a beautiful memory relationship. And you just added extra cheese on that one and extra sauce and whipped cream. And so you'll get a follow up email or text saying, you know, that was beautiful. You're the greatest. Can't wait to see you again. And then you made nice again. You did it again. And you said the right thing again. And so that's your reputation. Being the big boy and the big girl and saying you were sorry, or you made the right or wrong decision and that you're an incredible person. And when I think of you, I only think of nice things about you. And, um, I've had many opportunities to do the right things. I've hired thousands.
InTHEknow360 podcast. Annette Atoigue Showing Love Full Circle. Global Voices with Richard Blank
Welcome to InTHEknow360, your go-to podcast for exclusive insights into the lives of thriving entrepreneurs, music luminaries, authors, filmmakers, athletes, and artists. Hosted by Annette Atoigue, CEO and founder of InTHEknow360, our podcast transcends traditional interviews—it's a journey into the secrets of success through the lens of community. InTHEknow360 is also a leading publicity firm dedicated to amplifying the voices and stories of our clients across various industries. We help individuals and brands shine in the spotlight. Join us for candid conversations with trailblazers who share their journeys, challenges, and triumphs. Each episode blends inspiration with practical advice, empowering listeners to unlock their potential and make a meaningful impact. Whether you’re an aspiring entrepreneur or a seasoned professional, InTHEknow360 offers something for everyone. Tune in and explore the transformative power of connection and community on the path to success.
In this episode, Richard Blank CEO of Costa Rica’s premier call center, takes us on a journey from his humble beginnings to becoming a leading figure in the global telemarketing landscape. With over two decades of experience, Richard has built a reputation as a top-tier trainer, consultant, and visionary in bilingual customer service solutions.
