And I'm like, That's who I am. They're like, man, I totally was going to give you the business. You had no idea even who I was. It was before I even came into your office that day. I was in the parking lot. That's the money. That's the juice. That's when they see you as who you are. And then the next thing you know, you're sitting in an office across from one another, laughing about the tire, teasing, back slapping. You walk out and people are like, best friends? Of course I'm hiring this guy. Um, that's all just find those magic moments and capture them. Yeah, Jamie.
Seeker Solution podcast "What It Takes". A Leadership and philosophy chat with guest Richard Blank.
On the What It Takes podcast, your host, Jamie Seeker encourages business owners to tell all! They'll share not only their expertise, but their stories and their purpose.We cover a wide range of topics – the good and exciting, the challenges and sometimes the ugly. Experiences and lessons learned that our guests have faced along the way.We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.
Episode 7. From Talk to Action: Leadership and Communication Strategies for Success.
Join us as we sit down with Richard Blank, the CEO of Costa Rica’s Call Center, who relocated from the U.S. to Costa Rica and has trained over 10,000 telemarketers in his 17-year business journey. Richard shares his expertise in building strong teams, conflict management, and advanced communication techniques like phonetic micro-expression reading. He also discusses his leadership philosophy, gamification techniques to engage employees, and the importance of empathy in management. Whether you're running a business or leading a team, this episode is full of actionable insights and strategies to elevate your leadership and communication skills.
