Every fast food customer has been there — you're craving an ice cream cone or McFlurry with your Big Mac or Chicken McNuggets, but when you pull up to the drive-thru window, you're told the ice cream machine is broken. This seems to be a recurring problem at McDonald's specifically, which has led some to wonder why they don't just get better machines. There is a bit more to it than you might think, because sometimes the machine isn't exactly broken, but simply going through an intricate cleaning process. Here's the real reason why the McDonald's ice cream machine always seems to be broken.
