Here's Why American Airlines Was Fined A Record $50 Million For Mistreating Disabled Passengers

2024-10-31 3,628

The Department of Transportation (DOT) announced Wednesday a fine of $50 million levied on American Airlines for “numerous serious violations of the laws” that protect passengers with disabilities. The fine is 25 times larger than the previous largest airline penalty for violations of disability protections. The agency called it “a new precedent for how DOT will enforce against such violations going forward.”

The Fort Worth-based reported a net profit of $822 million for fiscal year 2023, so the penalty represents 6% of the company’s earnings last year. American Airlines directed Forbes to a statement about the settlement that says the carrier will “continue the airline’s significant actions to improve the travel experience for customers traveling with wheelchairs and mobility devices.”

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