A Taylor Swift super fan missed a third of the concert after a Ticketmaster system error left her queueing outside for an hour.
Jessica Lander, 33, was lucky enough to secure last minute tickets for the Eras Tour concert in Liverpool on June 14.
However when she arrived, her tickets weren't scanning.
Jessica, a social media manager from Chorley, Lancashire, said: "As soon as we got to the queue, we were being told that our tickets had already been scanned in.
"They were basically telling us the seats we had booked already had other people in them."
