PC Emma Robinson of Surrey Police's Contact Centre received a peculiar 999 call that turned out to be a lifesaving moment. Answering an aborted call, Emma's intuition kicked in, leading her to call back. The caller was three-year-old Oscar, who, though initially talkative and cheeky, hinted at an emergency. Oscar revealed his mother was unresponsive, "blowing bubbles," prompting Emma to swiftly coordinate with emergency services. Oscar's quick thinking led to a successful intervention, earning him a special day at the Guildford Headquarters, where he received a bravery certificate, a police teddy bear, and a police vehicle ride, celebrating his heroic actions.
