A guided tour around the new look London Gatwick station

2023-11-09 191

Mark Somers, Network Rail Project Director, gives a guided tour of the new look station at London Gatwick Airport. It is set to open to passengers on Tuesday 21 November, transforming the journey from train to plane and giving passengers travelling between Brighton and London easier, faster, more reliable journeys. A bigger, better and brighter station with a new second concourse and airport entrance will double the space for the millions of passengers that use the station each year. Eight new escalators and five new lifts will provide a step change for accessibility. The new lifts and escalators, along with four new stairways and widened platforms, will help passengers move between the train station and the airport more quickly and easily. Easier journeys from train to plane will benefit passengers across the wider network, helping keep trains running on time by removing the congestion and queuing on platforms that delay trains.



Passengers travelling on the Brighton Main Line are already seeing the benefits of the project thanks to track upgrades that have helped reduce journey times between Brighton and London to one hour on some services.



The existing station concourse is also bigger and better than ever before with new customer information systems, more ticket gates, a dedicated passenger assistance point enhancing the passenger experience and helping people move through the station more quickly.

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