If the USB ports on your PS4 Fat model are not working, there are several steps you can take to try and fix the issue:
1. **Restart the PS4**: Sometimes, a simple restart can resolve temporary glitches. Turn off your PS4 completely, unplug it from the power source, wait for a minute or two, and then plug it back in and turn it on.
2. **Check the USB devices**: Ensure that the USB devices you are trying to connect are functional and compatible with the PS4. Try connecting different USB devices to see if the problem is with the ports or the devices themselves.
3. **Clean the USB ports**: Dust and debris can accumulate in the USB ports over time, leading to connectivity issues. Carefully inspect the USB ports and use compressed air or a soft brush to clean them gently.
4. **Try different USB ports**: If your PS4 has multiple USB ports, try connecting your devices to different ports to see if the issue is specific to one port or all of them.
5. **Update the system software**: Make sure your PS4 is running the latest system software. Outdated software can sometimes cause compatibility problems with USB devices. Go to Settings - System Software Update to check for and install any available updates.
6. **Boot in Safe Mode and Rebuild Database**: Boot your PS4 in Safe Mode and try rebuilding the database. To do this, follow these steps:
- Turn off your PS4 completely.
- Press and hold the power button, releasing it after you hear the second beep (about seven seconds later). This will boot the PS4 in Safe Mode.
- Connect a DualShock 4 controller to the PS4 using a USB cable and press the PS button on the controller.
- Select "Rebuild Database" from the Safe Mode menu. Be patient, as this process may take some time.
7. **Restore Default Settings**: If the issue persists, you can try restoring the PS4's default settings. This will not delete your games or save data, but it will reset system settings to their default values. Go to Settings - Initialization - Restore Default Settings.
8. **Contact Sony Support**: If none of the above steps resolve the issue, there may be a hardware problem with your PS4's USB ports. In this case, it's best to contact Sony Support or visit an authorized service center for further assistance and potential repairs.
Remember to exercise caution while trying these steps, and if you're unsure about anything, it's always a good idea to seek professional help to avoid causing further damage.
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