A couple are stuck in a new-build nightmare after splashing their life-savings on their first house that has a leaking ceiling, crooked doors and peeling floors.
Alex and Dorina Marcu saved for seven years to put down a £40,000 deposit on their new home.
The pair snapped up the £350,000 property when they relocated to Herne Bay in Kent with the view to starting a family.
But days after moving into the brand-new three-bed they found numerous issues.
These included a leak in the ceiling, low water pressure and peeling flooring.
The house is one of 50 homes in the newly-completed Bay Square development.
Mrs Marcu said: “We had been so excited to move here together.
“We were looking to start a family and live here long-term, but this is a disaster.
“I feel so angry with the developer. We’ve been telling them for months about the issues with the house but they’re just messing us around."
The 30-year-old, who works from home as a professional photographer, added: “Now I feel I have some depression, and I’m not sleeping well because the situation is so stressful."
Mr Marcu, who works as an estate manager in London, says some of the windows and doors have been installed crooked, allowing the wind to blow straight through the house.
The 33-year-old said: “I don’t remember the last time I had a smile on my face at home. I feel like I’ve been cheated.
“Herne Bay itself is a beautiful, amazing place to live but the quality of the house is extremely poor."
Mr Marcu says poor-quality laminate is peeling off the floor in several places around the two-storey property, the landings are squeaky and the water supply is also a problem.
He added: “The pressure is so low it’s almost impossible to take a shower, and if someone flushes the toilet it stops completely.
“When the wind blows, water drips from the ceiling in the kitchen and the floor below has now bulged because of water damage.
“So now we just leave a bucket there - but this really isn’t what you expect from a brand new, £350,000 property.
"I just hope my story can open the eyes of other people who are thinking of buying a house here."
The husband and wife purchased the house directly from the developer, Guildmore Limited.
The couple say even though the property is still in warranty, the developers have failed to fix the issues they have raised.
However, Guildmore Limited disputes this and say they have addressed the "vast majority" of issues raised by the couple since they picked up the keys in August.
A spokesperson for the firm said: "As a builder of new homes we take comments such as these incredibly seriously.
"We are well aware of our obligation as a developer to quickly respond to any unforeseen issues with the homes we build and have an in-house maintenance team who deal with any problems.
"We have addressed the vast majority of issues raised by Mr Marcu and are currently liaising with the manufacturers in order to rectify the outstanding issues.
