"One of the most important steps for setting up an employee for success is properly training them," says Scott Greenberg, author of The Wealthy Franchisee. "Unfortunately, so many business owners and managers are so busy, so eager to fill the position and get the person working that they rush. The result is that the employee gets frustrated, develops bad habits, and performs poorly. So if you can get training right in the beginning, it will save you time in the backend and save you from having to do a lot of problem-solving."
Greenberg understands that everyone learns differently: some people learn best by what they hear, some by what they see, and others by what they experience. So he says it is essential to train people on all three fronts. The best way to do that is to go through a four-step process broken down here.
