Texting teacher helps Southwest passengers find their luggage

2022-12-31 2

Southwest Airlines says they're returning to normal operations after the holiday storm meltdown. In Tampa, Florida, more than 100 Southwest flights were canceled at the airport over the last week, and a lot of customers are still looking for lost luggage. One woman decided to start helping, texting total strangers who'd lost track of their bags in the cancelation chaos.

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