Neha Gupta at BCG advises banks and non-banks on a range of topics -- from retail and SME transformation, driving digitization, sales enablement and operational improvements amongst others. In addition, Neha drives the knowledge and research team for the Financial Services practice in India to develop industry-level insights. In an interaction with FE Aspire, she explains the current scenario of bank NPAs in the MSME sector, the role of enablers in the MSME ecosystem, and NBFC lending.
