Facebook Pauses Sales of Oculus Quest 2 , Over Face Irritation Issues.
Facebook made the
announcement
on July 27.
According to cases reported online, the headset's foam faceplate has caused some users' faces to puff up and their eyes to close.
According to cases reported online, the headset's foam faceplate has caused some users' faces to puff up and their eyes to close.
Facebook is adding a silicone face-mask cover to future headsets and is encouraging existing customers to obtain one for free as well.
If you haven't experienced irritation, you don't need to immediately stop use but you can still request a free silicone cover. If you have experienced irritation, you should immediately stop using the foam facial interface, Facebook, via statement.
Facebook launched an internal investigation involving dermatologists last December. .
In my assessment, this is not an allergic reaction (meaning it's not systemic or life threatening) and a certain percentage of the population react with skin swelling to common everyday objects, including those
worn on the body, Dr. Robert Rietschel, a co-author of dermatological reference work 'Fisher's Contact Dermatitis,' via Facebook.
In the vast majority of the cases I've reviewed, the reaction self-resolves without medical attention, and with no lasting effects, Dr. Robert Rietschel, a co-author of dermatological reference work 'Fisher's Contact Dermatitis,' via Facebook.
The pause in Quest 2 sales comes a month before
the headset will be upgraded to come standard
with 128GB of storage instead of 64GB
