https://lk.freereadpdf.club/?book=1454830980
A readable and concise introduction to the essential skills of interviewing, counseling, negotiation, and fact analysis.Features:Incorporates the latest research on:cognitive science research on fact analysis;storytelling process; andnegotiation theory.Includes state-of-the-art techniques for fact investigation.Plenty of examples promote interest, accessibility, and place topics in context.
