“With NHS workers like myself in full PPE, patients with Covid-19 can’t see our mouths, so it’s important to try to smile with our eyes,” says bank support worker Paris Hulley.
“It’s important to make a connection any way we can, which isn’t easy in so much gear, but these people are all on their own, with no family or friends around, and they’re scared and struggling to breathe; they’re fighting for their lives, so we just hold their hands, and do the best we can.”