An American Airlines flight, flying to Columbus, Ohio from Charlotte, North Carolina was delayed on Thursday afternoon (February 13) after a passenger was allowed to board the wrong plane.
The shocking footage shows a woman in conversation with a flight attendant at the front of the plane and an overheard announcement can be heard: "[inaudible] passenger on the wrong airplane, going to the wrong destination."
The video was posted to Twitter with the caption: "How did this woman make it on to our @AmericanAir flight & then realize it was the wrong flight. They let her off. The doors were closed already. We’ve already been delayed over 3 hours."
The filmer, who wishes to remain anonymous, told Newsflare: "The doors were closed and we were ready to leave when a passenger realizes she was on the wrong flight. How did the American Airlines ground crew let her by with the wrong boarding pass? Not paying attention causes a huge security breach for the airline.
"I started taping because the flight attendant started laughing. She laughed a little on my video but I didn’t think it was funny, and neither did the people around me. I take security seriously.
"I was really upset. I was travelling with my daughter. When this woman got up and ran to the front of the plane I had no idea what’s going on, and what she was going to do. It was scary.
"I can’t remember how long it took to get her off but I think the gate agent had to come down and open the door. I took that as the walkway having already been removed. When my luggage arrived, the zipper was open at least ten inches and a bunch of my clothes were really wet inside. I couldn’t wear them. It was just really an inconvenience."