You can just document a case once you've reached the dealer.
You can contact the merchant through your Amazon Payments account.
On the "Exchange Details" connect you will see a choice to "Contact Seller."
You should give the merchant one schedule day to react.
Sign into your Amazon account.
Go to Your Account.
Select Your Orders, at that point Order Details.
Once on Order Details, pick Track Package.
Snap Track Package and it will convey you to the beneath screen, or one comparative.
(in green) Steps 1 and 2 are the most significant.