NewsX Exclusive report: Citizen's charter fails to kick off

2019-03-01 0

It's been more than a year when Citizen Charter's Act or Right to Time Bound Services Act was introduced in the country.

Delhi was the first state to implement this act by bringing 116 services under the ambit of law. But nothing has changed as people are neither aware about their rights nor has the govt collected fines from erring officials.


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