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Language:Chinese.Paperback. Pub Date: 2005-5-1 Pages: 319 Publisher:. McGraw-Hill This book offers management lessons from the worldsmost profitable airline As a former Southwest insider. I oftenwondered why other organizations couldnt duplicate the businessmodel Anyone who wants to understand. how it works should read thisbook - Libby Sartain. Senior VP of Human Resources. Yahoo.Professor Gittell has tackled one of the hottest and mostimportant topics in business circles today - why some airlinescontinually fly high over the economic wreckage of the rest of theindustry - Thomas Winkelmann. VP -. The Americas. Lufthansa GermanAirlines Through extensive research. Jody Hoffer Gittell gets tothe bottom of what has sustained Southwest Airlines positiveemployee relations and high performance through good and bad times- Thomas A. Kochan. professor. MIT Sloan School of Management. ...
