New Snapchat Design Receives Backlash According to CNN, Snapchat users are not fond of the app's new layout. The new update has Snapchat Stories and the Discover feature on different tabs. Snapchat Stories are also mixed in with direct messages, and your most recent chats appear at the top. Users have been calling the app's new interface difficult to navigate and there's even a Change.org petition with over 590,000 signatures against it.