http://www.callshaper.com/better-monitoring/
The CallShaper IVR setup on the predictive dialing platform is a breeze with drag and drop. Visualization of the paths calls make when a criterion is met, where it goes and how it is handled, takes what can be a complicated process and turns it into a remedial exercise.
CallShaper, LLC
5009 Honeygo Center Dr Ste 205 Perry Hall, MD 21128
1-888-276-1370
info@callshaper.com
