Norfolk Southern always is looking for innovative ways to improve customer service. In 2015, that drive led to the unveiling of ExpressNS, a name that describes exactly what it does. This mobile phone app – the first of its kind in the rail industry – helps speed the flow of truckers as they arrive at NS intermodal facilities to pick up or deliver customers’ trailers and containers. Read more: http://bit.ly/2efbdYz
