Question Asked Usually
"Intuit recommends that you install QuickBooks or the QuickBooks Server on the same computer as the company file and set up that computer to host multi-user access to company files."
I've setup QuickBooks Server on my file sharing server but how do I tell that computer to host multi-user access? Other instructions suggest that it's done through Quickbooks but Quickbooks isn't installed on that server. I don't see any options in QuickBooks Server to do this.
I can access the company files from my remote computer's QB in single-user mode. If I attempt to switch to multi-user mode then it appears that QB will set my remote computer as the multi-user host instead of the server.
ANSWER 1
In multi-user mode, you are able to have 5 users at a time hitting the company file. With this design it essentially is down to 4 since you run it on a server with no users working on it. Is there a way to have 5 users and the QB dummy user hosting the file work?
ANSWER 2
You don't run the Program on the server unless you are using it as a client. But you launch it occasionally to get updates. The database manager service is what needs to stay running, for all users to be able to access the same file.
ANSWER 3
Hmm... How do you host the multiuser without the program running? I have a QB server with the QB database manger running and hosting the shared folder.
ANSWER 4
If the hosting service runs at startup, the QB program is not needed. When you first run the installer, you have three Options: install the program, install the Program and host, or install the hosting service only.
ANSWER 5
Is this true for QB 2014 Premier, if so how do I double check this is setup properly to start the hosting service on startup? Appreciate all the info.
ANSWER 6
The reply below your comment has all the support topic links you should need, for reference. The one at the bottom is good, too.
ANSWER 7
I have double checked that and the service is running, db manager shows the proper shared folder. When I log onto QB on a remote pc, It opens in single mode. When I change it to multi, it gives me an error that shows the file path and (, port not available) error contacting server:-100, all firewalls are turned off.
ANSWER 8
We are having the same problem. When one particular computer logs in to QB, it automatically logs him in as (Home) in single user mode. He can't switch to multi user, and the other users cannot log in until he logs out and we log in. Then he can log back in.
Thanku
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