Mark Hawke, Mayor of Gardner, MA, was probably speaking on behalf of a lot of people when he said, “It blew my mind when I found out that the only way National Grid knows that the power went out is if you call and tell them.
Cue grid modernization and a future when a customer’s meter will let us know they’ve lost power; when devices on electricity poles sense where an outage has occurred and re-route power to restore most customers in under a minute.
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