Reputation Marketing is leveraging your online reputation to dominate your competition.
Turn your happy customers into promoters for your business. With very little money and effort, you can create permanent free advertising for your business by turning happy customers into marketing machines that will go out into the world and market your business for you.
And how is this achieved?
By training your team to earn, win and request online reviews. When your service culture is focused on amazing your customers, the bond you have built with them makes it easy for your staff to ask for and receive great reviews. One customer at a time a 5 Star online reputation is built.
And make it easy for customers to post reviews online.
You may think it is simple to post a review, but for many people it is a challenge to navigate log-ins or account opening procedure, find the correct Google+ page or Local Directory listing to post the review to - it all can be overwhelming or simply a pain in the zorch!
If you can get enough people saying positive things about your business in the right place or using the right social media/recommendation sites, you will have a steady stream of new and repeat customers who will consistently grow your business.
You will become irresistible to potential customers!
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