Spent one hour plus on the phone
trying to book a routine visit
from the power company;
innumerable options,
given seven further phone numbers;
it was booked; they never turned up;
round the circuit again...
Suggestion: get a numbered invoice pad printed,
charge everyone who does this to you
'For professional attention: x hours @ $/£ xxx = $/£ xxx'...
Bet some of them pay you...
Have fun.
Michael Shepherd
http://www.poemhunter.com/poem/another-rant-and-a-wicked-suggestion/