US Airways has publicly apologized for the way one of its flight attendants treated a highly decorated Army Ranger.
US Airways has publicly apologized for the way one of its flight attendants treated a decorated Army Ranger.
First Sergeant Albert Marle was en route from Portland, Oregon to Charlotte, North Carolina when he asked the airline employee if she could hang his uniform jacket so it didn’t get wrinkled.
She responded that coat closets were for use by first class passengers only.
Marle didn’t make an issue of it, but plenty of other people on board were appalled and responded accordingly.
One man offered his own first class seat to the Sergeant. That passenger reported that the attendant quickly put a stop to the exchange.
Another person in the section took Marle’s coat and hung it over the back of his seat.
Many who witnessed the encounter took to social media to share their feelings about it, setting off a flurry of responses from the public.
Disgust and anger were common themes in the posts. Several wrote that they would never fly on the airline again.
In their statement on the matter, US Airways expressed how very sorry they were and said that the issue with the attendant was being handled internally.
