Angry passengers argue with Kingfisher Airlines staff, on arrival at Kolkata airport from Delhi, due to the departure of their onward flight to Bangkok. This situation arose due to the inefficiency of a single Kingfisher staffer at Delhi airport, as she assured all the passengers that their onward connection would wait for their flight to reach Kolkata, which was not the case. The Kingfisher folks in Kolkata were actually most helpful and efficient, and had to bear the brunt of the passengers' anger, all due to one person's upstream inefficiency!
With the airline facing cash shortfall pressure, the real pressure falls on the excellent staff and crew of the airline who have to stave off anger from passengers! Dr. Mallya - it's time for you to take some proactive action and save your superb ground and flight staff from such situations! We don't want Kingfisher airline to go down-hill, as it still has the best service of any airline in India...
This footage is part of the professionally-shot stock footage archive of Wilderness Films India Ltd., the largest collection of imagery from South Asia. The Wilderness Films India collection comprises of thousands of hours of high quality broadcast imagery, mostly shot on HDCAM 1080i High Definition, HDV and Digital Betacam. Write to us for licensing this footage on a broadcast format, for use in your production! We pride ourselves in bringing the best of India and South Asia to the world...reach us at wfi @ vsnl.com and admin@wildfilmsindia.com.
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