The Spirit of Relationship Beyond the Contract

2014-02-27 18

In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship. At HCL, a business model driven by our three core values: Employees First, Trust, Transparency and Flexibility and Value Centricity has led to consistent customer delight which points to one thing:
Our relationships go beyond the contract.
Read carefully between the lines of a contract and
you will see room for a relationship.
It is this relationship that makes us
push the envelope and see beyond the
clauses a, b and c. In such a relationship
you'll find interactions with
trust, transparency and flexibility.
Because, you see, a relationship is not
just about a first party and a second
party signing a deal on pieces of paper.
It's about people coming together to
create ideas, value and sometimes,
even history.