I purchased two surge protectors and so far we love them. My primary purpose for writing this review is to warn others to register their product for full protection. After spending two days at the Belkin site, trying to register online I gave up and called the 800 number for U.S. customers (8002235546). While explaining the problem to the first customer service rep outsourced and mentioned solely because I dont think he understood why I needed to register my surge protectors. He stated my products were "already registered" prior to shipping. Huh I asked how that is possible and he explained, Belkin has the serial number of each product and thats how registration occurs. I told him the enclosed product paperwork states, "please register your Belkin Surge Protector online on our website belkin.com" and politely asked to speak to another rep. While on hold, my husband told me of a friend of his that recently lost a bunch of expensive equipment when he too had trouble registering online. (I dont know if it was a Belkin product). I do know his friends claim was denied because there was no product registration on file. Once transferred back to the U.S. for a second tier level rep, my information for both surge protectors was easily registered and I was able to verify online at the Belkin site. I rely a lot on Amazon reviews to help me choose which products to buy and thought this important enough to share and try to give back to the community, hope this helps someone else. http://garyadair.com/326123
